I can't access the game. My game crashes at launch. Why?

My game crashes or freezes in the Dungeon battles. What should I do?

I cannot connect to Facebook in the game. The game loads, but nothing changes.

Where can I find my Player ID?

Where can I find my Save Data Server?

My Player ID / friend code has changed! What's going on?

How can I play with two separate profiles on one device?

My game is already linked to Facebook / Google Play / Apple / Huawei. How can I link it to another Facebook /Google Play / Apple / Huawei account?

What happens with my daily Login Bonus progress if I miss a day?

Is there a way to reset my account?

How do I unlock new dragons and buildings in the Shop?

What is a VIP level? How do I increase it?

How can I access the VIP features?

How does Auto-Battle work?

How to find Microsoft Store order ID?

I cannot make a purchase!

My purchase didn't show up in the game

I have no connection!

My game doesn't function properly.

My game is crashing!

I cannot enter the new Elite League. Am I doing something wrong?

How can I win dragons in the Arena?

I see that every league has its own Card Pack dragons. What happens when I'm promoted to the next League without getting them? Do I lose them?

There is a Dragon on the bottom island. How do I collect it?

I cannot continue to fight in the Brawl. Why?

What is the Dungeon Shop?

I'm in a Clan but I don't see any Clan events. What's going on?

I don't get any Clan Coins from the Clan Quests. What happened?

Why can't I find my friend's clan in the Search?

How do I use Dragon Fury?

How do I get 3 stars in a battle?

How do I perform a Perfect Hit?

I can't breed the Dragon of the Month/Week.

I see that the Breeding Den has changed, but what is different?

The Breeding Den and Hatchery screens look different… What has changed?

What are Primal Dragons?

How do I rebuild the Dragon Academy?

What is Element Awakening?

How do I enchant a dragon? What's the difference between Enchantment Materials of different colors and shapes?

How can I get more Enchantment Materials?

How can I rank up faster in the Enchantment Leagues?

I've collected a dragon for the Limited-Time Collection event but the portrait of the dragon is still grey. What should I do?

How can I participate in the Events?

What are Treasure Hunt Events?

I won a dragon, but it is not in my inventory. Where is it?

How do I use the Fountain of Youth to turn adult Dragons into babies?

How can I see which Dragons I have?

Why am I unable to buy habitats anymore?

What bonus can a Boss Dragon provide to my Gold income?

How do I remove rocks and trees from my island?

How do I battle against other players?

What are the Leagues in the Arena?

The game tells me to do a side quest in the campaign map. Where can I find it?

How do I check my current quests?

How do I get an achievement?

How do I access the Options Menu?

How do I turn off the music and sound effects?

How do I change languages?

What is the Friend Code and how do I use it?

How do I invite my friends from Facebook?

How do I log into Facebook?

I can't see the new update in the Microsoft Store

My account is banned! Why?

I want to contest the banning of my account!