There are a number of issues that can cause your game client to crash, and they are easy to resolve. These are the most common ways to resolve possible game-crashing issues:

1. Check that you have the latest stable version of your device's operating system installed. You can check this in your device's Settings menus.
2. Your game may crash if your device cannot connect to our servers. This may be a problem on our end, but if your Internet connection is weak, or if the network administrator is preventing such connections, your game client may crash.
3. Your game client may crash if your device is low on memory. To free up memory on your device, reboot your device, or close apps that are running in the background. If you do not know how to close apps that are running in the background, you'll have to find instructions specific to your device and operating system.
4. For Android and Windows users: Please try changing the Graphics Settings to low quality (Options > Settings > Graphics Settings and select ""Low Quality"").
5. If your device is in Power Saving mode, try turning it off and restarting the game to see if it resolves the issue.