Known Issues
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My game crashes or freezes in the Dungeon battles. What should I do?
Please rest assured that we are aware of this issue and we are investigating the crashes. We are sorry for the inconvenience it causes.
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I cannot connect to Facebook in the game. The game loads, but nothing changes.
We are already working on it. We are sorry for this inconvenience!
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I cannot post any messages in the Clan Chat. Why?
Rest assured that we are aware of the issue with the Clan Chat posts and we are looking into the situation.
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The Dragon Fury icon completely covers the lowest element symbol of the respective dragon. Why?
We are investigating this graphics issue.
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I don't see any missions in the Chapter Enchantments, although I am required to collect more points to open a chest. Why?
This issue is already being investigated by our developers.
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The Dragon Fury progress bar has disappeared after the update. Why?
Note that the progress bar (which is now a circular progress bar) will become available once you use up all the collected Dragon Fury from y...
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I received a Panda Breeding Token but I can't breed it because the Panda Dragon is designated as a dragon parent.
Please rest assured that we are aware of this issue, and we are already working on it.
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I lost my friends after the update. Why?
No worries; everything is working fine. It will take some time for all players to migrate. Also, inactive players will no longer appear on t...
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Pausing Google Play's billing system for users in Russia
Due to payment system disruption, Google Play has paused its billing system for users in Russia as of March 10, 2022. This means users canno...
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I see that in the MVP leaderboard section, the score is showing the same number as the number of recipes completed
This is only a visual issue and the MVP leaderboards are still calculated correctly. We are working to resolve this issue. Thank you for you...
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Clan Rank icons are not properly displayed in the Clan Members screen or leaderboards.
Please be informed that we are aware of this graphics issue. The development team is working on a solution.
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The Facebook Cookie Policy prompt blocks me from logging in to my game!
If you face this kind of issue while trying to log in to the game with your Facebook account, please try these workarounds:- Use the browser...
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