Troubleshooting
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I have no connection!
Please try these steps; they usually help to resolve most connectivity problems:- Make sure your Wi-Fi network is stable and password protec...
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My game doesn't function properly.
If you're having technical problems, try some of these steps:1. Check the Known Issues articles. It's quite possible that we've already spot...
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My game is crashing!
There are a number of issues that can cause your game client to crash, and they are easy to resolve. These are the most common ways to resol...
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My device does not seem to be compatible with the game anymore.
Sometimes you may see a "Device not compatible" alert when you try to download an update of one of our games from Google Play. We...
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How do I take a screenshot?
For iOS devices:iPhone 13 and other models with Face ID:1. Press the side button and the volume up button at the same time2. Quickly release...
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