Hi, how can we help you?

I've lost my account progress! How do I get it back?

How do I connect to Facebook in Disney Magic Kingdoms?

Can I adjust the volume of the game?

Pausing Google Play's billing system for users in Russia

I am watching ads but most of the time it gives me no rewards.

I am having troubles watching video ads in different game sections.

How do the Welcome Rewards work?

How do I obtain a Welcome Rewards reward?

What happens if I miss a day?

How can I find Player ID?

Where can I find Data Center?

What happens if an activity ends while I'm looking at the Skip All rewards screen?

Why can't I see the Busy Character Finder icon?

What are the differently colored quests in my quest log?

What are Attraction Enchantments?

What are the benefits of Enchanting my Attractions?

How do I Enchant my Attractions?

I stored a building and I can't find it! Where did it go?

Can I move items after placing them?

How do I access the "Kingdom Editor" view?

How do I obtain the daily Calendar reward?

Why can't I see the Calendar icon?

What does the Calendar do?

How do I progress in the Cascade Event?

What is the Character Limit feature in my Kingdom?

I have exceeded the limit. What can I do to bring the number of characters in the Kingdom down?

Why can I only send out 100 Characters at a time?

What are Character Scrolls?

Where can I acquire Character Scrolls?

Where can I find my Character Scrolls?

How do I Welcome and Level Up characters?

What is the "Busy Character Finder" feature?

Why can't I see the Busy Character Finder icon?

What are the chests that are appearing in my Kingdom?

How do I earn Enchanted Chests?

What are the possible rewards of Enchanted Chests?

How do I access the Costume feature?

How do I create Costumes for my Characters?

Are there any level requirements for unlocking costumes?

How do I earn Magic?

How do I earn Gems?

How do I get Elixirs?

What is Happiness?

What are Wishes and how do I earn them?

Why can Mickey only entertain one guest at a time?

I missed a limited-time event. Did I lose my chance to access that content?

What does "Early Access" mean?

Why did the Attraction Enchantment rewards change after the event?

What does Merlin's "Gathering Spell" do?

What does Merlin's "Happiness Enchantment" do?

How often can I use the Happiness Enchantment spell?

Is the new Ratatouille content only available for a limited time?

How do I access the Ratatouille content?

How do I unlock the bonus offers in the Tower Event Shop?

How do I access the news feed?

Why don't I have anything new in the news feed?

Why am I not getting any push notifications?

What kind of push notifications will I receive?

What is the Sleep Schedule?

How do I access Parades?

How do I unlock the Star Wars Zone?

What is the Star Wars Zone bonus?

How can I get the Star Wars Zone Magic bonus?

What is a Zone and what happens if I store buildings from a Zone?

Why didn't some of my buildings get stored when I used "Store All"?

Why are some of the "Store All" icons grayed out for me?

What's the best way to find out how to get a specific token?

What kinds of sources will the Token Finder display?

What is the "Busy Character Finder" feature?

How can I participate in the Tower Challenge?

For how long are the Tower Challenge rewards available?

How do I progress during the Tower Challenge?

What is the "Visiting Home" feature?

What happens if I don't collect the Magic produced by characters that are visiting home?

How do I know if a character that is visiting home is needed for my main game progress?

Why has my account been banned?