Popular articles
I've lost my account progress! How do I get it back?
Accounts and Settings
How can I find Player ID?
Player ID and Data Center
How do I connect to Facebook in Disney Magic Kingdoms?
Accounts and Settings
Where can I find Data Center?
Player ID and Data Center
How do I transfer my progress to another device (between Android, iOS and Windows devices)?
Known Issues
How can I change my username?
Accounts and Settings
Browse articles
Known Issues
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After the latest update, I constantly receive a save-game conflict message even if I always play online and only on one device.
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When I minimized the game and came back to it, I noticed that time hadn't progressed on any tasks. It seems as if the timers in the game are frozen and haven't moved at all.
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I cannot connect to Facebook. The connection is looped, and the game never allows me to link.
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Limited-Time Events
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The game showed me a message saying "Thank you for playing the event," but I've completed all the event quests and my Season Pass states that I still need to do some event tasks to get a Happiness reward for the completion of all event quests.
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I missed a limited-time event. Did I lose my chance to access that content?
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What does "Early Access" mean?
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