If your account has been banned, this means that our systems have detected abnormal activity in your account. Kindly note that we reserve the right not to inform you of the ban reason and there's no way to unban you before the ban expires.
Anyway, you should remember that specific prohibited activities include, but are not limited to:

- Using cheats, automation software, bots, hacks, mods or any other unauthorized software designed to modify or interfere with the Services
- Using the account, username, or password of another account holder at any time or disclosing your password to any third party or permitting any third party to access your Account
- Sublicensing, renting, leasing, selling, trading, gifting, bequeathing or otherwise transferring your Account or any Virtual Items associated with your Account to anyone
- Accessing or using a third-party account or any Virtual Items that have been sublicensed, rented, leased, sold, traded, gifted, bequeathed, or otherwise transferred from the holder or the original account creator
- Utilizing multiple accounts, manual procedures, bots, scripts or other processes in order to accumulate or “farm” Virtual Items
- Using the Services in a commercial manner, including the transferring of Virtual Items in exchange for “real-world” money
- Taking advantage of exploits, by using or communicating them

Your account could also be banned temporarily for a fixed term. This term should be indicated in the ban message that you receive upon launching the game.