We're aware of an issue affecting in-game timers, which makes players unable to claim the free Daily Chests or make daily purchases in Merlin's Shop.
Our team is actively investigating the problem.
Fully closing and reopening the game may temporarily restore access, but the issue may occur again after timers are reset.
Therefore, please feel free to use this workaround as needed.
Thank you for your patience while we work on a fix!