Hi, how can we help you?

How can I find my Player ID?

How do I save my progress?

Can I claim my reward if I reinstall the game?

The screen is too large, and I can’t claim Grand Prix rewards.

I can't find the exclusive event for the Cadillac Cien Concept in the game.

Cheater report option doesn’t work on iOS.

How do I progress in Career Mode?

How do I unlock Career Races?

How do I earn Flags?

What are Clubs?

Why should I join a Club?

What are Milestones?

What is the Clash?

What if I leave my Club in the middle of a Clash round and come back before it finishes? Would I still be able to participate?

What rewards would I get if I played for more than one Club within the same Clash season?

What are Events?

What are Solo Events?

What are Leaderboard Events?

I cannot make a purchase!

My purchase didn't show up in the game

Why was I charged extra for an in-app purchase?

I have no connection!

My game doesn't function properly.

My game is crashing!

Can I immediately play on any track with any car class?

What are Barrel Rolls and 360s?

How do I perform a Nitro Shockwave?

Which cars have electric engines?

How can I unlock cars?

How do I upgrade a car?

Do I need to be connected to the Internet to play?

Does Asphalt 9 support AirPlay mode?

Can I play with my friends who are using other platforms?

How do I earn Credits and Tokens?

What are Trade Coins?

What happens if I win some Blueprints for a car that I already have starred up to the max?

How do I join a Multiplayer race?

What happens to players who are inactive on the Leaderboard?

Where can I check my current rating?

What is the Legend Store?

Why don't I receive the Blueprints I actually need?

What are Special Offers?

What are the benefits of the Legends Pass?

For how long are the Legend Pass benefits active?

What happens if I purchase my pass mid-season?

My account is banned! Why?

I want to contest the banning of my account!