I haven’t played Asphalt for a while, and now my progress is gone. Why did this happen?

As part of our ongoing technical improvements, we’ve recently upgraded our account system to ensure better stability and performance. During...

How do I link my account to save or transfer my progress?

You can link your Asphalt account to your account on several platforms, such as Xbox, Google Play, Game Center, Gameloft Club (availabi...

My Player ID has changed. Why?

Kindly note that you have nothing to worry about, as the Player ID change has no influence on your game progress whatsoever.This is the new ...

How can I find my Player ID?

You can find it in the player profile in-game menu, located in the top bar of the main screen (mail icon). Or you can also check it in the t...

How do I save my progress?

Progress is saved automatically. If you are logged in to your platform or social network account, your progress will also be saved in the cl...

Can I claim my reward if I reinstall the game?

If you played online and have your progress stored, you will be able to claim your reward for up to 2 weeks.

Can I have more than one account on the same device?

After a recent update, Asphalt Legends allows only one game account per device.Creating or attempting to use multiple accounts on the same d...

Can I transfer my game progress to another device?

Yes. Asphalt Legends lets you sync your progress across different platforms, except Nintendo Switch and PlayStation.How to sync your progres...

How do I level up in the game?

For each race you participate in, you get Reputation Points (RP) that are added to your player level. Each level requires you to reach a def...

How can I change my country?

In the main menu, tap the OPTIONS icon (upper-right corner near the Gameloft icon). Go to Game Settings > Language & Country, and sel...

How do I adjust the speed unit?

In the main menu, tap the OPTIONS icon (upper-right corner near the Gameloft icon). Go to Game Settings > Sound & Display, and adjust...

How do I adjust the Music, SFX and Engine volume?

In the main menu, tap the OPTIONS icon (upper-right corner near the Gameloft icon). Go to the Game Settings > Sound & Display, and ad...

How can I change the control options?

In the main menu, tap the OPTIONS icon (upper-right corner near the Gameloft icon). Go to the Game Settings > Controls, and choose the co...

How do I change my profile name?

By default, the game will use your social network name if you logged in with one. But you can go to your profile by tapping the Player Profi...

Can I add a friend?

Of course you can.To add a player as a friend, ask your friend for their Player ID (the code that can be found on your friend's profile).Whe...

What are the Trade Coins for?

The Trading feature is unlocked when you reach Garage Level 3. Both Blueprints (BP) and Import Parts can be traded for Trade Coins in the In...

How do I transfer my progress within Windows, Steam or Xbox?

If you are playing on any of these three platforms, you can retrieve your progress on the other two. In order to do that, you need to genera...

Can I transfer my game account to or from PlayStation?

PlayStation does not support cross-platform account transfers in Asphalt Legends.You can play with others on different platforms (cross-play...