General
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I can't access the top menu (Garage, Player Info, etc.) anymore. What happened?
With recent updates, navigating upward to access the top menu has been removed. To open it, please use the right stick as a button (R3 butto...
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Minimum System Requirements for optimal game performance
The following are the minimum system requirements for Asphalt Legends UNITE:Windows/SteamOS: Win 10 (10.0.16299) and aboveProcessor: Intel...
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Do I need to be connected to the Internet to play?
Yes, the game requires an Internet connection to stay in touch with players all across the world.For the best experience, we recommend playi...
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Does Asphalt Legends UNITE support AirPlay mode?
Yes. In order to play via Apple TV, please follow these steps: 1. Go to your multitasking bar by double-clicking your Home button. 2. Swipe ...
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Can I play with my friends who are using other platforms?
Yes, you definitely can! We have the cross-play option enabled, so you can play with others across all platforms.
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I'm having issues with China's Alibaba version of the game or I'd like to transfer my game there.
Please note that our game is not officially supported in China. We recommend that you launch the official China game version of Asphalt Lege...
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My device is not supported (32-bit device)
Starting with version 3.0.x, games downloaded from the Samsung or Huawei stores will no longer support 32-bit devices.You should be able to ...
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Changes I made to my emoticon settings in my profile don't get saved.
Tapping the "home" icon will reset all changes. In order to save your changes, you should instead tap the "back" icon at the top left.
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My cars are not visible in the Garage. Why?
In order to keep your car gallery clean and easy to navigate, we’ll be hiding some of the existing cars that don’t have any available source...
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When can auto-claim be unlocked?
Auto-claim unlocks at garage level 12.
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Can auto-claim be turned off?
No, it can't. It is a built-in feature.
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Why are there no more ads available?
Ads are not unlimited and sometimes our servers can be out of ads. Thus, after you watch a lot of ads and there are no more available at the...
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Why are my club Milestones grayed out without the possibility to claim the rewards?
This is due to the fact that you made some movements between clubs, so we suggest not changing clubs to avoid this in the future.
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Why did the duration time of the event change?
Sometimes the duration for some events can be changed by the game team, but this is always for important reasons. The aim is to prevent our ...
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I received a notification saying this account is logged in from another device. Why?
You may get this kind of message when you are logged in to your game account on several devices at once.Thus we recommend that you make sure...
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Is Split-Screen Mode available on Xbox?
Yes. We introduced this feature with the new update. It is nestled in the Multiplayer menu and is unlocked upon reaching 20 Flags. You and y...
Sections
- Known Issues
- General
- Wildcards
- Account Synchronization
- Team Pursuit
- Private Lobbies
- Garage Levels
- Multiplayer Leagues
- Cross-save, Cross-play and Gameloft ID
- Usernames / Club Names
- Friends
- Asphalt Diamonds
- Unite Fund
- Overclock
- Events
- Account
- Career Mode
- Clubs
- Billing
- Troubleshooting
- Gameplay
- Garage and cars
- In-game currency
- Multiplayer
- Shop
- Legend Pass
- Banned
- Merch
- Card Pack Drop Rate
- Nintendo Switch™
- ALU Gameloft Club
- Canadian Consent Changes
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