Troubleshooting
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I have no connection!
Please try these steps; they usually help to resolve most connectivity problems:- Make sure your Wi-Fi network is stable and password protec...
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My game doesn't function properly.
If you're having some technical problems, try some of these steps:1. Check the Known Issues article. It's quite possible that we've already ...
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My game is crashing!
There are a number of issues that can cause your game client to crash, and they are easy to resolve. These are the most common ways to resol...
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My device does not seem to be compatible with the game any more
Sometimes you may see a 'device not compatible' alert when you try to download an update of one of our games from Google Play. We...
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How do I take a screenshot?
For iOS devices:iPhone 13 and other models with Face ID:1. Press the side button and the volume up button at the same time2. Quickly release...
Sections
- Known Issues
- Team Pursuit
- Private Lobbies
- Garage Levels
- Multiplayer Leagues
- Cross-save, Cross-play and Gameloft ID
- Account Synchronization
- Usernames / Club Names
- Friends
- Asphalt Diamonds
- Unite Fund
- Overclock
- Events
- General
- Account
- Career Mode
- Clubs
- The Clash
- Billing
- Troubleshooting
- Gameplay
- Garage and cars
- In-game currency
- Multiplayer
- Shop
- Legend Pass
- Banned
- Merch
- Card Pack Drop Rate
- Nintendo Switch™
- ALU Gameloft Club
- Canadian Consent Changes
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