Troubleshooting
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I have no connection!
Please try these steps; they usually help to resolve most connectivity problems:- Make sure your Wi-Fi network is stable and password protec...
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My game doesn't function properly.
If you're having some technical problems, try some of these steps:1. Check the Known Issues article. It's quite possible that we've already ...
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My game is crashing!
There are a number of issues that can cause your game client to crash, and they are easy to resolve. These are the most common ways to resol...
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My device does not seem to be compatible with the game any more
Sometimes you may see a 'device not compatible' alert when you try to download an update of one of our games from Google Play. We...
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How do I take a screenshot?
For iOS devices:iPhone 13 and other models with Face ID:1. Press the side button and the volume up button at the same time2. Quickly release...
 
Sections
- Known Issues
 - General
 - EVO Tuning
 - Style Tokens
 - Wild Cards
 - Account Synchronization
 - Team Pursuit
 - Private Lobbies
 - Garage Levels
 - Multiplayer Leagues
 - Cross-save, Cross-play and Gameloft ID
 - Usernames / Club Names
 - Friends
 - Asphalt Diamonds
 - Legend Fund
 - Overclock
 - Events
 - Account
 - Career Mode
 - Clubs
 - Billing
 - Troubleshooting
 - Gameplay
 - Garage and cars
 - In-game currency
 - Multiplayer
 - Shop
 - Legend Pass
 - Banned
 - Card Pack Drop Rate
 - Nintendo Switch™
 - Asphalt Legends Gameloft Club
 - Canadian Consent Changes
 
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