How to find Microsoft Store order ID?

In order to find Microsoft Store order ID please follow these steps (for Firefox and Microsoft Edge):Sign in at https://account.microso...

How can I chat with other players?

You can tap on the Chat to access the Chat menu located at the bottom of your screen. There are several types of chats: global, alliance, of...

How does the Link Device option work?

You can link your save from an old device to a new one by going to Options, then Connection and selecting Link Device. Please keep in mind t...

How can I upgrade a building?

You can do this by selecting a building in your city and then tapping the Upgrade icon. You can upgrade a building if you have reached the b...

How can I attack an enemy player’s city?

You can only attack players who do not belong to your alliance. Tap on their city and then tap the Attack icon. Then, choose your formation,...

How can I gather resources on the World Map?

Find a tile and then send an army to gather resources. Note that you cannot occupy a tile if it has already been occupied by a member of you...

How can I attack and claim a Regional Capital (territory, land)?

To attack a Regional Capital, you need to start a Rally against a Capital in Regions that are adjacent to any of your Alliance Regions. If y...

How can I switch my faction?

There is an item in the Shop called "Change Faction." If you use it, you will be redirected to the Faction menu, where you will be able to o...

How can I purchase more Gold?

You can tap the Bundles Shop icon and buy a bundle. Some of the offered bundles contain both Gold and additional gifts.

How can I purchase Speed-Ups?

All Speed-Ups can be bought from the Shop with Gold or you can get them from Bundles.

What is VIP?

VIP provides bonuses for players with an active VIP status. You receive VIP points every day that you can use to level up your VIP status. A...

How do I banish someone from my alliance's lands?

You can only banish players who are not in your alliance. To do this, a banish task has to be assigned first. Tap on the player's castle, th...

How can we change the Alliance's leader?

You can change the Alliance leader either when the current leader assigns another member as leader, or when a Duke or higher-level officer i...

How do I change my Champion's appearance?

Please note that you can change your Champion's appearance by going to Arena > Change Champion. You can also change the frame by going to...

What are the Trading Posts and where can they be found?

The Trading Post allows you to trade resources in your Region. Leveling up your Trading Post will allow you to make more trading offers and ...

How can I find my Realm ID and Realm name?

Go to the regional Map and tap on the Realms icon in the top-right corner to check your Realm ID and Realm name.

How can I help allies?

You can help allies by going to the Alliance > Aid Allies tab, or by tapping on the Aid Allies icon on the right side of the screen.

How can I assign tasks?

You can assign a task on multiple objects on the map. You need to tap on an object on the map, then tap on the icon in the bottom-left corne...

What happens to my troops when Food drops to zero?

For the moment, nothing happens. The number of troops will remain the same, but you will not be able to train/heal troops until you have foo...

Where can I find my Gameloft Player ID?

Go to Options > About. There, you will see your Gameloft Player ID displayed in red.

How can I check faction bonuses?

Go to Items > My Inventory > Utility. There you can find the Faction Change item and tap "Use" to see the bonuses of all factions (ple...

How can I become an Alliance Champion?

To become an Alliance Champion you have to gather social points, which can provide you with fame. You can gather them by tapping the Help ic...

How can I start a rally against a Regional Capital?

To start a rally against a Regional Capital, choose which Regional Capital you want to conquer and tap the "Rally" icon.

How do I make Champion items work?

You simply need to equip the items in order for them to take effect.

How can I change the City Skin?

Just open the map, select your Castle and tap the "City Skins" icon. There, you will be able to select or buy a new skin.

How do I train in more than one barracks?

When training troops, you are always using the total capacity of all Barracks. Please note that each barracks has a maximum training capacit...

How can I upgrade Champion equipment?

Tap on your Champion's icon (upper-right corner). Here you can see the equipment that your Champion is using. To upgrade a piece of equipmen...

What happens if I deconstruct a building?

If you deconstruct any building, it is removed from the slot and you will have to rebuild it from level 1.

Can I earn Gold when raiding a Castle?

No, you can only get Food, Wood, Stone, Iron, Silver and equipment.

How can I train my army?

Locate the Barracks building inside your city and tap the Train icon beside one of the units you want to train. You can choose the number of...

How do I receive messages from a player that is muted?

In order to unmute the player, please go to Mail -> Ignored Players (top right corner) and tap on the green cross next to the Ignored Pla...

Why do my mails disappear?

The maximum number of Private mail messages stored in your Inbox is 500. Every new message above 500 removes the oldest in this section.All ...

What is a Redeem Code and how can I use it?

Currently, Redeem Codes are not used in the game.

How do I find a player in March of Empires?

A specific player can only be found via a manual search of the map.

When will the Seasonal Feat end? Is there a calendar?

The start and end dates of Seasonal Feats are displayed in the Realm History section of the Hall of Fame tab. You can always check the dates...

Is there a way to unmute a player in the chat?

Please open the Chat tab and tap on the Ignored Players icon in the top-right corner to adjust your ignored players list.

How can I build a building?

Tap an empty slot in your city to access the Building List. Choose a building then tap the Build icon.

How can I unlock districts in my city?

You can unlock districts by upgrading your Castle. At certain levels, you will unlock extra districts in your city. Every district has its o...

How can I unlock and upgrade formations?

Formations are unlocked or upgraded by upgrading your Castle.

How can I trade resources?

To trade resources, you need to find a Trading Post. There you can find available trade deals and exchange one resource for another.

How can I control a Region?

You have to join an Alliance. Alliances can conquer Regions and by doing so, you will receive influence, allowing you to unlock Alliance per...

How can I attack a Regional Capital?

To attack a Regional Capital, you need to start a Rally in Regions that are adjacent to any of your Alliance Regions. If your Alliance doesn...

How can I heal my wounded units?

Wounded units can only be healed once you have the Temple district unlocked. To heal units, tap the Temple, choose how many units you want t...

How can I train Faction Units?

You can train Faction Units in the Royal Barracks. The Royal Barracks is unlocked once your Castle is level 15.

How can I level up my Champion?

Your Champion will level up after you gain enough experience. Your Champion gains experience from battles or by completing Quests.

Where can I find Champion equipment?

Equipment for your Champion can be found after depleting a mine or completing big battles. You can also use the Reforge mechanic to destroy ...

How can I increase my district bonuses?

By constructing more buildings and increasing the level of those buildings.

How can I navigate between city view, the World Map and the Strategy Map?

You can navigate between city view and the World Map by tapping the icon in the bottom-left corner. To reach the Strategy Map, go to the Wor...

How can I search for coordinates on the World Map?

Tap the Locate icon at the top of the World Map screen. Type the coordinates you want to find and you will be relocated to them.

Where are the trading posts?

The Trading Post allows you to trade resources in your Region. Leveling up your Trading Post will allow you to make more trading offers and ...

How can I find my Realm ID?

Tap on the Realms icon in the top-right corner of the regional Map to check your Realm ID.

Why don't I receive Champion XP after attacks?

You will receive XP only if your Champion is included in the attacking march.

Where can I see my trading reports?

You can check your trading reports by going to Mail > Economy.

Why are my food supplies flashing red?

This means that your upkeep is higher than your total hourly income. To adjust this, you can level up or build more Farms, use Unit Upkeep b...

What happens when upkeep is higher than food income and food goes to zero?

For the moment, nothing happens. The number of troops will remain the same, but you will not be able to train/heal troops until you have foo...

How can I know if another City in my alliance is shielded?

When a City has a Peace Shield active, you will see an iron wall covering that City.

How can I become the Emperor of a realm?

To become an Emperor, you have to control the Throne of Might. This Throne can be found in the center of the realm.

How is Alliance Treasure generated?

Alliance Treasure is generated by purchasing bundles. The more bundles, the more points you score and the higher the amount of treasure. At ...

What is a Non-aggression Pact?

Alliances in NAPs and Alliance Pacts can propose an alliance agreement to each other (NAP unlocks Vassalage, Alliance Pact unlocks all of th...

Where can I see the bonuses before I change factions?

Go to Items > My Inventory > Utility. There you will see the Faction Change item. You can tap on it to see the bonuses of all factions...

How can I change my alliance name?

Please note that only the alliance leader can change the name of the alliance. You can do this by tapping on the "Alliance" icon; then, in t...

Can I share Scout and Battle Reports with alliance members?

Players can share only Battle Reports with alliance members. To do that, please go to Army > Reports, then select the Battle Report and y...

How can I create a new alliance and become its leader?

To create a new alliance, please tap on the "Alliance" icon and then enter the name and the tag of the alliance. After creating an alliance,...

How can I capture a Regional Capital?

As a new alliance or as an alliance without regions, you can capture only the Regional Capitals that are at the edge of the map. To do that,...

What is a Tournament Invitation, and how can I use it?

To enter a Tournament, you need to gather Tournament Invitations from Daily Quest Chests or purchase them from the in-game Shop. Once you ha...

How do I use the Demolition Tools?

Just tap on the building you want to demolish and tap "Deconstruct."

Can we have a Union agreement with more than one alliance?

No, only two alliances can form a Union agreement.

How can I change the Castle's skin?

Just open the map, select your Castle and tap the "City Skins" icon. There you will be able to select a new skin.

How do I become a governor?

Governors are appointed by Alliance Leaders. Only players with the rank of Task Master, Duke, Diplomat or War General are eligible to become...

How does the Merge Event work?

The top 50 Alliances from the leaderboard will be dispatched in the best 50 Regions of the new Realm. Other Alliances and solo players will ...

How can I disband some of my troops?

Only wounded troops can be disbanded. To do this go to the Temple, select the troops and tap the "Disband" icon.

Where can I find the Throne of Might?

The Throne of Might is located in the center of a realm.

My Food resources decrease for no reason. Why?

Every unit in the army has an upkeep level (the amount of Food consumed by a unit each hour). You can see the total hourly upkeep if you tap...

Can I move buildings after they are already placed?

No, this is not possible, so please make sure to choose the best spot to place your building the first time.

How can I acquire more resources?

Resources are generated by economy-related buildings in your city. They can also be gathered from mines on the World Map or traded for in Tr...

How can I play the lottery?

You can play the lottery by navigating to the lottery section -- one of the menus located at the bottom of your screen. The lottery is a dic...

How can I use my March Speed boost?

Start a march and tap on the Speed Up icon. The Marches menu automatically expands every time you send a march. There you will see 3 icons: ...

Where can I see the duration of my Shield?

There is a "Bonuses and Effects" menu to the right of the screen. You can also check your Peace Shield timer by going to Items > War >...