How can I change my Avatar and Name?
Accounts and Progress
How can I reset my account?
What do I do when my Base is damaged?
Gameplay Issues
My game doesn't function properly.
Troubleshoot
How do I quit my faction?
Me and Other Players
My game is crashing!
My Faction Hearts disappeared!
The Facebook Cookie Policy prompt blocks me from logging in to my game!
Pausing Google Play's billing system for users in Russia
More
How can I find Player ID?
How can I join a Faction?
What is the maximum number of players a Faction can have?
How do I get help from my Faction members?
What is War Planet Online?
What is the highest level I can reach?
How do I get more resources?
How do I turn off Push Notifications?
How to find Microsoft Store order ID?
I cannot make a purchase!
My purchase didn't show up in the game.
I have no connection!
My account is banned! Why?
I want to contest the banning of my account!
Need more help?