I have no connection!

Please try these steps; they usually help to resolve most connectivity problems:- Make sure your Wi-Fi network is stable and password protec...

My game doesn't function properly.

If you're having some technical problems, try some of these steps:1. Check the Known Issues article. It's quite possible that we've already ...

My game is crashing!

There are a number of issues that can cause your game client to crash, and they are easy to resolve. These are the most common ways to resol...

My device does not seem to be compatible with the game any more

Sometimes you may see a "Device not compatible" alert when you try to download an update of one of our games from Google Play.  We...

How do I take a screenshot?

For iOS devices:iPhone 13 and other models with Face ID:1. Press the side button and the volume up button at the same time2. Quickly release...