I cannot make a purchase!

Below are some steps that usually help to fix various billing errors:- Open the Settings on your phone and go to App Manager/Storage, find t...

My purchase didn't show up in the game

Sometimes your purchase may take a while to arrive in your account. This is often due to a delay along the road between your credit card pro...

Why was I charged extra for an in-app purchase?

You can see the final price on the screen before you confirm the payment, as well as on the receipt from the application store. In some regi...

Can I play this game without making any purchases?

Sure! Our game is fully free to play and offers different ways for users to earn free Diamonds and essential items. You can earn free Diamon...

Where can I find my purchase history and receipts? (Android and iOS)

Any purchases you make in Gangstar Vegas are handled via Google Play or the App Store, and, as such, Gameloft assumes no responsibility for ...

Why have the prices for in-app purchases increased in some countries?

Sometimes vendors like Google Play and AppStore make adjustments to app prices in specific markets. This is often due to, for example, excha...

How do I restrict in-app purchases?

iOSTo set in-app purchase restrictions:1. Open the Settings app and go to Screen Time. Enable Screen Time if you haven’t already done so, th...