What is the maximum character level?
General
My game doesn't function properly.
Troubleshooting
I have no connection!
How can I unlock more characters?
My game is crashing!
Where can I find my Player ID?
Accounts and progress
The Facebook Cookie Policy prompt blocks me from logging in to my game!
Pausing Google Play's billing system for users in Russia
Why am I not seeing the Events?
Can I play the battles in Heroes of the Dark?
How can I obtain stronger gear for my characters?
More
How to find Microsoft Store order ID?
I cannot make a purchase!
My purchase didn't show up in the game.
My account is banned! Why?
I want to contest the banning of my account!
Need more help?
