Where can I find my Player ID?
Accounts and progress
What is the maximum character level?
General
My game doesn't function properly.
Troubleshooting
What does Disenchant do?
I have no connection!
My device does not seem to be compatible with the game anymore.
The Facebook Cookie Policy prompt blocks me from logging in to my game!
Pausing Google Play's billing system for users in Russia
Why am I not seeing the Events?
Can I play the battles in Heroes of the Dark?
How can I obtain stronger gear for my characters?
How can I unlock more characters?
More
How to find Microsoft Store order ID?
I cannot make a purchase!
My purchase didn't show up in the game.
My game is crashing!
My account is banned! Why?
I want to contest the banning of my account!
Need more help?
