My game is crashing!
Troubleshooting
My game doesn't function properly.
My purchase didn't show up in the game.
Billing
How can I obtain stronger gear for my characters?
General
My account is banned! Why?
Banned
I want to contest the banning of my account!
The Facebook Cookie Policy prompt blocks me from logging in to my game!
Pausing Google Play's billing system for users in Russia
Why am I not seeing the Events?
Can I play the battles in Heroes of the Dark?
How can I unlock more characters?
More
Where can I find my Player ID?
How to find Microsoft Store order ID?
I cannot make a purchase!
I have no connection!
Need more help?