My game is crashing!
Troubleshooting
Where can I find my Player ID?
Accounts and progress
Where can I find my purchase history and receipts? (Android and iOS)
Billing
How can I unlock more characters?
General
My purchase didn't show up in the game.
I cannot make a purchase!
Pausing Google Play's billing system for users in Russia
Why am I not seeing the Events?
Can I play the battles in Heroes of the Dark?
How can I obtain stronger gear for my characters?
More
How to find Microsoft Store order ID?
I have no connection!
My game doesn't function properly.
My account is banned! Why?
I want to contest the banning of my account!
Need more help?