Popular articles
I bought the game on one platform, but now I’d like to play on another too! What should I do?
General
I can't find the last Alien Toy in the "Collect 'Em All: Little Green Men!" Quest.
Known Quest Issues
What is a Cloud Save Account?
Twitch Drops campaign
The last crystal cannot be found in Ursula’s “A Deal with Ursula” quest.
Known Quest Issues
What causes a "Flagged" or "Banned" notice in-game?
Account
The Alien Toy is stuck in Mickey's secret room in the "Collect 'Em All: Attic Mode" quest.
Known Quest Issues
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Known Quest Issues
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I put ice-cream in the teapot, but it does not trigger quest progression for “A Fractured Glass” quest.
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In “A Fractured Glass” quest I cleared all the piles of broken merchandise from Scrooge’s shop but it isn’t registering.
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I am still stuck in the "Mannequin Madness" quest as there is no mannequin in the Scrooge store to interact with.
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Known Issues
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I play on Steam and some Camera Settings (saturation, contrast and vignette) are not present.
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I play on a Mac and I purchased a Moonstone pack, but it was not delivered. What should I do to receive my Moonstones?
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The umbrella from the current event is getting stuck in every room that I walk into.
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Expansion Pass
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What is included in Disney Dreamlight Valley: The Storybook Vale – Magical Edition, and when will it be available?
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I already own Disney Dreamlight Valley and the Disney Dreamlight Valley: A Rift in Time Expansion Pass. Which Disney Dreamlight Valley: The Storybook Vale Expansion Pass edition should I purchase?
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I own the Disney Dreamlight Valley: The Storybook Vale Expansion Pass. How can I start the Expansion Pass content?
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Apple Arcade
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When will Disney Dreamlight Valley be available on Apple Arcade?
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How is Disney Dreamlight Valley Arcade Edition different from buying Disney Dreamlight Valley on the Mac App Store or other platforms?
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I am trying to purchase the Apple Arcade version of the game and it is telling me that my device is not compatible.
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Founder’s Pack Edition
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I’m an Xbox Game Pass subscriber. Will I be able to get the unique items included in the Gold Edition for free?
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Will the Founder's Pack content that I buy today be available when the game leaves Early Access and will it be available on all platforms?
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Can I buy a Founder's Pack after the game leaves Early Access?
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