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I bought the game on one platform, but now I’d like to play on another too! What should I do?
General
My Quest issue is not on the list.
Known Quest Issues
I can't find the last Alien Toy in the "Collect 'Em All: Little Green Men!" Quest.
Known Quest Issues
What is a Cloud Save Account?
Twitch Drops campaign
The last crystal cannot be found in Ursula’s “A Deal with Ursula” quest.
Known Quest Issues
The Alien Toy is stuck in Mickey's secret room in the "Collect 'Em All: Attic Mode" quest.
Known Quest Issues
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Known Quest Issues
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I put ice cream in the teapot, but it does not trigger quest progression for "The Fractured Glass" quest.
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In "The Fractured Glass" quest, I cleared all the piles of Broken Merchandise from Scrooge's Store, but it isn't registering.
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I am still stuck in the "Mannequin Madness" quest as there is no mannequin to interact with in Scrooge's Store.
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Known Issues
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I play on Steam and some Camera Settings (saturation, contrast and vignette) are not present.
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I play on a Mac and I purchased a Moonstone pack, but it was not delivered. What should I do to receive my Moonstones?
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The umbrella from the current event is getting stuck in every room that I walk into.
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Expansion Pass
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What is included in Disney Dreamlight Valley: The Storybook Vale – Magical Edition, and when will it be available?
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I already own Disney Dreamlight Valley and the Disney Dreamlight Valley: A Rift in Time Expansion Pass. Which Disney Dreamlight Valley: The Storybook Vale Expansion Pass edition should I purchase?
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I own the Disney Dreamlight Valley: The Storybook Vale Expansion Pass. How can I start the Expansion Pass content?
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Apple Arcade
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When will Disney Dreamlight Valley be available on Apple Arcade?
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How is Disney Dreamlight Valley Arcade Edition different from buying Disney Dreamlight Valley on the Mac App Store or other platforms?
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I am trying to purchase the Apple Arcade version of the game and it is telling me that my device is not compatible.
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Founder’s Pack Edition
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I’m an Xbox Game Pass subscriber. Will I be able to get the unique items included in the Gold Edition for free?
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Will the Founder's Pack content that I buy today be available when the game leaves Early Access and will it be available on all platforms?
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Can I buy a Founder's Pack after the game leaves Early Access?
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