I played Disney Dreamlight Valley through Xbox Game Pass and then later purchased the base game — why didn’t I receive 8,000 Moonstones?

When you first start playing Disney Dreamlight Valley through Xbox Game Pass, your account automatically receives the 8,000 Moonstones that ...

I’m an Xbox Game Pass subscriber. What do I receive when downloading Disney Dreamlight Valley?

As part of your membership, you will automatically receive the Disney Dreamlight Valley Founder’s Pack - Standard Edition, which includes: •...

I am an Xbox Game Pass member, but I’d like to get access to the Deluxe or Ultimate Founder’s Pack Edition. What should I do?

As an Xbox Game Pass member, you will be able to purchase any of Disney Dreamlight Valley Founder’s Pack Edition by visiting our Xbox or Mic...

Why is there an Early Access for Disney Dreamlight Valley?

Working with the community is important to the Disney Dreamlight Valley team. We believe that learning from our first players will help us m...

When will Disney Dreamlight Valley leave Early Access?

Disney Dreamlight Valley left Early Access on December 5, 2023, and will continue to remain available on all the same platforms, including P...

What is a Founder’s Pack?

A Founder’s Pack is a premium bundle that includes Early Access to Disney Dreamlight Valley, a large value of Moonstones (in-game currency),...

Can the Founder’s Pack Edition customization items be worn by all avatars?

Yes, any avatar can wear and enjoy any clothing item.

Do any of the Founder’s Pack Edition items give me special abilities or functional benefits in-game?

Founder’s Pack Edition special animal companions, clothing, furniture, and decorative motifs are designed to stand out for their visual appe...

Will the content of the Founder’s Pack Edition be available outside of Early Access?

No, all of the cosmetic items such as special animal companions, outfits, furniture sets, wallpaper, flooring, and decorative motifs are exc...

I would like to cancel my pre-order. What should I do?

Please refer to your chosen storefront directly to cancel your pre-order.

If I purchase Disney Dreamlight Valley on a Nintendo Switch™/Xbox/PlayStation, can other accounts on that console play the game? Will they have their own save files?

If you purchase Disney Dreamlight Valley on a console (Nintendo Switch™/Xbox/PlayStation), other accounts will be able to play the game with...

Will the Founder's Pack content that I buy today be available when the game leaves Early Access and will it be available on all platforms?

Yes, once purchased, the Founder’s Pack Edition cosmetic items will be available in-game during Early Access and remain accessible so long a...

Can I buy a Founder's Pack after the game leaves Early Access?

No. When Disney Dreamlight Valley leaves Early Access on December 5, 2023, Founder's Packs will be replaced by two editions, named Disney Dr...

I already purchased a Founder's Pack. Will I be able to get the exclusive items included in the launch editions?

As a thank-you to our community, any unique cosmetic items included in the Gold Edition will be given free to any player, including Xbox Gam...

I’m an Xbox Game Pass subscriber. Will I be able to get the unique items included in the Gold Edition for free?

Yes! As a thank-you to our community, any unique cosmetic items included in the Gold Edition will be given free to all Xbox Game Pass subscr...