Do I need to be connected to the Internet to play?

Yes, since it's connected to Facebook Instant Games. A good connection is required.

I can't reconnect to the game after disconnecting and trying to connect again. How can I resolve this issue?

Please refresh your browser. 

I can't load the game when I try to play it. How can I resolve this issue?

Please delete cookies and refresh your browser.

I can't play the game in my current browser. How can I resolve this issue?

Please try another browser instead of your current one.