These puzzles are getting a bit too difficult for me; I just want to enjoy the other aspects of the game more. What do I do?

You can set the puzzles to Casual Mode! It's an option you can find in the Settings. From the main menu, go to Options (indicated by th...

How is the star rating calculated in the game?

Star ratings are based on the speed and efficiency with which an activity is completed. This may include the number of mistakes made, the ti...

How do I replay capers?

If a caper has been completed, there will be a tick mark in the top left corner. Select a completed caper in the main menu and select "Repla...

How do I unlock a new caper?

New campaign capers are unlocked once you have completed the previous campaign caper and have acquired enough levels to unlock them. If...

How do I reset the identikit?

On Nintendo Switch™, press Y when in the identikit to reset it. On Xbox, press X to reset. On PS4®/PS5®, press the square button t...

How do I open the "How to Play" screen?

Either go to Options >> Controls to view all controls in the game or, when in a particular level, select your "player" icon in the top...

Why can't I see Carmen's costumes everywhere in the game?

Carmen changes into the most suitable costume for each of her missions. 

How do I decide which suspect to issue a warrant to?

You need to collect clues to help you narrow down the suspects. These clues are used in campaign capers, and you can obtain the clues you ne...

How do I unlock the costumes in the DLC content after purchasing it?

Once the DLC has been purchased, the default motorcycle costumes will be available to you. Once the Where in the World caper has been comple...