Popular articles

• My game is crashing!

  Troubleshoot

• I've lost my account progress! How do I get it back?

  Accounts and Settings

• Daily Chest or Merlin's Shop timers are not working correctly in the game.

  Known Issues

• The game crashes on Windows PC after the recent update.

  Known Issues

• My Player ID used to be asa:12k345, and now it's gold0029:67d89. Why?

  Known Issues

• How do I transfer my progress to another device (between Android, iOS and Windows devices)?

  Known Issues