General
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Do I need to be connected to the Internet to play?
Yes, the game requires an Internet connection to stay in touch with players all across the world.For the best experience, we recommend playi...
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Does Asphalt 9 support AirPlay mode?
Yes. In order to play via Apple TV, please follow these steps: 1. Go to your multitasking bar by double-clicking your Home button. 2. Swipe ...
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Can I play with my friends who are using other platforms?
Unfortunately, for now the game does not support cross-platform play. This means that players using one platform (Android, iOS, Windows) are...
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I'm having issues with China's Alibaba version of the game or I'd like to transfer my game there.
Please note that our game is not officially supported in China. We recommend that you launch the official China game version of Asphalt 9: L...
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My device is not supported (32-bit device)
Starting with version 3.0.x, games downloaded from the Samsung or Huawei stores will no longer support 32-bit devices.You should be able to ...
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Changes I made to my emoticon settings in my profile don't get saved.
Tapping the "home" icon will reset all changes. In order to save your changes, you should instead tap the "back" icon at the top left.
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