I can't see my rank and the 'prizes' button doesn't work in the Grand Prix, why?

My shop doesn't load properly.

I am experiencing performance issues. My game is lagging and has poor graphics.

What is Team Pursuit?

How do I play?

Can I choose which team to play as?

What are private lobbies?

Do private lobbies use tickets or fuel?

What are Collector Stages?

Why is it that, even though my Garage Level is higher, the content of the free Card Packs only goes up to level 20?

How do the new multiplayer tiers and sub-tiers work?

Cross-save vs. cross-play

Where is cross-save available?

What is Gameloft ID?

What happens if I have multiple accounts linked to the same Gameloft ID or Facebook account?

What do I do if I encounter an issue?

What are the numbers at the end of people's usernames?

Why have the name and motto of my Club reset?

How can I add friends?

Friend restrictions

What are Asphalt Diamonds and what are they used for?

What is the UNITE Fund?

What is Overclock?

Which cars are available for Overclocking?

How do I Overclock a car?

What are Events?

What are Solo Events?

What are Leaderboard Events?

Minimum System Requirements for optimal game performance

Do I need to be connected to the Internet to play?

Does Asphalt Legends UNITE support AirPlay mode?

My Player ID has changed. Why?

How can I find my Player ID?

How do I save my progress?

How do I progress in Career Mode?

How do I unlock Career Races?

How do I earn Flags?

What are Clubs?

Why should I join a Club?

What are Milestones?

What is the Clash?

What if I leave my Club in the middle of a Clash round and come back before it finishes? Would I still be able to participate?

What rewards would I get if I played for more than one Club within the same Clash season?

How to find Microsoft Store order ID?

I cannot make a purchase!

My purchase didn't show up in the game

I have no connection!

My game doesn't function properly.

My game is crashing!

Can I immediately play on any track with any car class?

What are Barrel Rolls and 360s?

How do I perform a Nitro Shockwave?

Which cars have electric engines?

How can I unlock cars?

How do I upgrade a car?

How do I earn Credits and Tokens?

What are Trade Coins?

What happens if I win some Blueprints for a car that I already have starred up to the max?

How do I join a Multiplayer race?

What happens to players who are inactive on the Leaderboard?

Where can I check my current rating?

What is the Legend Store?

Why don't I receive the Blueprints I actually need?

What are Special Offers?

What are the benefits of the Legends Pass?

For how long are the Legend Pass benefits active?

What happens if I purchase my pass mid-season?

My account is banned! Why?

I want to contest the banning of my account!

To which countries do you deliver?

How long does it take to receive my item?

On Amazon, I pay €5 shipping; how come this is more expensive?

Card-pack Drop Rate Information

White-card packs

Gold-card packs

I’m having trouble with Tilt-to-Steer controls in the game. What’s being done about it?

I noticed that the Switch-exclusive Bugatti La Voiture Noire animated decal is missing. What’s happening with that?

Can the button mapping for Touch Drive be adjusted? The current setting on the D-pad’s "Up" position is causing accidental activations.