Please send it to: Gameloft Merch Team, 14 rue Auber, Paris, France 75009
There is a 14-day window to return packages, counted from the day that it has been delivered according to the track & trace code. Once we have received the items in an undamaged state, we will refund the money ASAP. Gameloft is not responsible for return costs. If you wish to return your package, please send an email to Gameloftmerch@gameloft.com and we'll get in touch with you. Once you mail your package, if possible, please let us know in the email thread, and include the tracking code.