Hi, how can we help you?

I can’t copy and paste coordinates in the chat.

I can’t open the drop down menu in the Quests tab.

I can’t click on “Use” button in the Inventory/ Shop because it is overlapped with the chat window.

How to find Microsoft Store order ID?

How can I chat with other players?

How does the Link Device option work?

Where can I find my Player ID?

Where can I find Silo?

UE5 Transition: MS Store Players - Account Transfer Guide

How do I change my Castle's name?

Is there a way to disable notifications?

How can I purchase more resources?

How do I spend social points?

How do I join an Alliance?

Is there a co-leader position?

How do I send resources to another member of my alliance?

I cannot make a purchase!

My purchase didn't show up in the game.

Why was I charged extra for an in-app purchase?

I have no connection!

My game doesn't function properly.

My game is crashing!

My account is banned! Why?

I want to contest the banning of my account!