I can’t access the game and keep getting a connection error. What’s happening?
Known Issues
My game doesn't function properly.
Troubleshoot
I have no connection!
What are Provinces?
Gameplay Issues
How do I restrict in-app purchases?
Billing
My game is crashing!
I can't attack any PvE renegades camps except for level 1 again.
I got Military Insignias in the Military Parade Chain events, but can't spend them in the Trader!
More
How can I find Player ID?
How can I change my Avatar and Name?
How can I link my game account?
How can I join a Faction?
What is the maximum number of players a Faction can have?
How do I get help from my Faction members?
What is War Planet Online?
What is the highest level I can reach?
How do I get more resources?
How do I turn off Push Notifications?
How to find Microsoft Store order ID?
I cannot make a purchase!
My purchase didn't show up in the game.
My account is banned! Why?
I want to contest the banning of my account!
Need more help?