What is the One-Run Challenge?
Rooms
How can I get more Tokens?
Shop, Purchases, Currency
My game doesn't function properly.
Troubleshooting
Does the game support multiplayer?
General questions
How to find Microsoft Store order ID?
What is Agent Rank?
Pausing Google Play's billing system for users in Russia
Why can't I log into the game with my social network account?
What’s the objective in Minion Rush?
What is Gru’s Lair and how does it work?
More
What do I need to Rank Up?
How can I unlock new Locations?
What is the "My Career" section?
I have no connection!
My game is crashing!
How can I change the language?
How can I change the volume?
Do I need to be connected to the Internet to play?
How do I avoid hitting obstacles?
I crashed into an obstacle, but don't want to lose this run's progress. What can I do?
How do the AVL Reports work?
How does a Festival work?
What is a Premium Pass?
What are Premium Festival Quests?
What is the Scrapbook?
How can I unlock memories in the Scrapbook?
Can I unlock memories without running?
What are Costumes for?
What are Costume Abilities and how do I activate them?
What are Costume Skills?
How do I spin the Prize Wheel?
How can I earn a Milestone Reward from the Prize Wheel event?
Can I see the odds of getting a specific reward from the Prize Wheel?
What is a Room?
How can I see the name of a Room?
How do I unlock and upgrade Rooms?
What currencies are there in game?
How can I get more Coins?
I cannot make a purchase!
My purchase didn't show up in the game
Why was I charged extra for an in-app purchase?
My account is banned! Why?
I want to contest the banning of my account!
Need more help?
