Popular articles
I can't see the Deluxe Edition on my PlayStation!
Known Issues
I'm getting the "game initialization error (#201)" when trying to enter the game.
Known Issues
I have claimed the Basic Toga Dress on the Godly Glamor Star Path but it is not showing in my Inventory/wardrobe.
Known Issues
How to Contact Support In-Game
General
My Quest issue is not on the list.
Known Quest Issues
"Interlude 3: The Shadowy Surprise" quest is stuck because the counter remains at 0/4 despite all honeypots having been collected and placed.
Known Quest Issues
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Known Issues
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I can't get the green chest reward (the new hairstyle) that was dropped behind a bush in the Everoak tree in Gloommeadow.
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Honeyglow Woods Flowers are not respawning after being picked up.
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I can't buy the Medium or the Large size of the Painted Cottage Chests from Scrooge. There is only the Small size of the Painted Cottage Chest available.
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Known Quest Issues
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I can't check in with Eeyore about another possible orb piece, as there is no dialogue option available during the "Interlude 4: Curiosity Satisfied" quest.
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I can't follow Eeyore to the waterfall near the entrance of the Gloommeadow during the "A Gloomy Goofy Adventure" quest.
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The step "Tidy up Pooh's House by removing the mess" doesn't progress during "Chapter 3: A Very Satisfied Bear" quest.
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Xbox Game Pass
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I played Disney Dreamlight Valley through Xbox Game Pass and then later purchased the base game — why didn’t I receive 8,000 Moonstones?
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I’m an Xbox Game Pass subscriber. What do I receive when downloading Disney Dreamlight Valley?
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I am an Xbox Game Pass member, but I’d like to get access to the Deluxe or Ultimate Founder’s Pack Edition. What should I do?
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Expansion Pass
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What is included in Disney Dreamlight Valley: The Storybook Vale – Magical Edition, and when will it be available?
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I already own Disney Dreamlight Valley and the Disney Dreamlight Valley: A Rift in Time Expansion Pass. Which Disney Dreamlight Valley: The Storybook Vale Expansion Pass edition should I purchase?
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I own the Disney Dreamlight Valley: The Storybook Vale Expansion Pass. How can I start the Expansion Pass content?
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Apple Arcade
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When will Disney Dreamlight Valley be available on Apple Arcade?
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How is Disney Dreamlight Valley Arcade Edition different from buying Disney Dreamlight Valley on the Mac App Store or other platforms?
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I am trying to purchase the Apple Arcade version of the game and it is telling me that my device is not compatible.
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