Players who do not abide by the Disney Dreamlight Valley End-User License Agreement may receive a message via their in-game mailbox with a warning or ban notice. 

If a player disregards the warning and/or is banned from multiplayer features, they will no longer be able to participate in Valley Visits or DreamSnaps challenges.

If you have received a warning or have been banned from Multiplayer features and would like to make an appeal, please contact our Customer Care team.