Players who do not abide by the Disney Dreamlight Valley End-User License Agreement /Terms of Service may receive a message via their in-game mailbox with a 'flagged' notice. A ban notice may be received if a player has previously received a warning. 

If a player disregards the 'flagged' notice and is banned, they will no longer be able to participate in Valley Visits. 

If you have received a 'flagged' notice or have been banned, and would like to make an appeal, please contact our Customer Care team.