What is a Founder’s Pack?

A Founder’s Pack is a premium bundle that includes early access to Disney Dreamlight Valley, a large value of moonstones (in-game currency),...

What is included in each edition of the Founder’s Pack?

Disney Dreamlight Valley Founder’s Pack – Standard Edition: •        Early Access to Disney Dreamlig...

If I purchase Disney Dreamlight Valley on a Nintendo Switch/Xbox/PlayStation, can other accounts on that console play the game? Will they have their own save files?

If you purchase Disney Dreamlight Valley on a console (Nintendo Switch/Xbox/PlayStation), other accounts will be able to play the game with ...

Why should I pre-order today?

Pre-orders purchased today will give players Early Access to the Disney Dreamlight Valley gameplay experience and the chance to be amongst t...

Why can’t I pre-order on my chosen gaming storefront?

Unfortunately, pre-ordering is not available for all storefronts. However, we have made sure that those who were not able to pre-order are s...

When will Disney Dreamlight Valley be coming to The Mac App Store?

Soon! We are working hard to get the game ready for launch after September 6. Be sure to stay tuned to our socials for the latest updates.

Can the Founder’s Pack Edition customization items be worn by all avatars?

Yes, any avatar can wear and enjoy any clothing item.

Do any of the Founder’s Pack Edition items give me special abilities or functional benefits in-game?

Founder’s Pack Edition special animal companions, clothing, furniture, and decorative motifs are designed to stand out for their visual appe...

Will the content of the Founder’s Pack Edition be available outside of Early Access?

No, all of the cosmetic items such as special animal companions, outfits, furniture sets, wallpaper, flooring, and decorative motifs are exc...

How will the content of the Founder’s Pack Editions be distributed?

The cosmetic content and in-game currency contained within the selected Founder’s Pack Edition will be granted to you in your in-game mailbo...

I have bought a Founder’s Pack Edition, what’s next for me?

Welcome to Dreamlight Valley! We are glad to have you on board and are excited for you to be able to play the game as one of the first playe...

Is buying a Founder’s Pack Edition worth the investment?

Buying a Founder’s Pack Edition includes Early Access to Disney Dreamlight Valley and ensures you will be one of the first to play the title...

Will the content that I buy today be available when the game goes free-to-play and will it be available on all platforms?

Yes, once purchased, the Founder’s Pack Edition cosmetic items will be available in-game during Early Access and when it enters free-to-play...

I would like to cancel my pre-order. What should I do?

Please refer to your chosen storefront directly to cancel your pre-order.

After purchasing, can I upgrade or choose a different Founder’s Pack Edition?

Unfortunately, there is no way to upgrade from one Founder’s Pack Edition to another.  

I bought the Founder’s Pack Edition on one platform, but now I’d like to play on another too! What should I do?

During the Early Access, the game will support cross-progression. However, to enjoy this feature, you will need to purchase a Founder’s Pack...