The Ice Tear Seed hasn't been added to the Inventory in the "The Final Trial" Quest.

We are investigating the issue with the Ice Tear Seed and working on a solution.

I can't find the last Alien Toy in the "Collect 'Em All: Little Green Men!" Quest.

Aliens appear to be tricky creatures. Did you try untracking the Quest while looking? One could be successful by being sneaky in the Castle....

Collected Aliens are reset in the "Collect 'Em All: Little Green Men!" Quest.

Reboot your game. The collected Aliens should be back in your storage.

I can't unlock Stitch's level-10 Friendship Quest, "Making Music."

Players who have finished the ""Stitch's Hobby"" Quest are unable to access Stitch's level-10 Friendship Quest, ""Making Music,"" after wait...

I can't plant the Dreamlight Tree Seed in the "Seed of Memories" Quest.

It should be planted in a specific location: Plant the Dreamlight Tree Seed near the pond on the Sunlit Plateau.

I can't drop the mystical rift in order to take a photo for the "Fishy Business" Quest.

Please follow the steps below to complete this Quest:1. After talking to Nala, you must go to the Dazzle Beach Biome and search the Beach ne...

I’m unable to collect the Sun Meteorites for Mother Gothel’s “Restoring the Sunstone” quest.

We are aware of the issue with collecting Sun Meteorites. We are investigating the situation.

I cannot take a picture of the Pillar of Power for Goofy’s “Photo Fervor” quest.

Please make sure that you are taking a picture of the required Pillar (Pillar of Power). We have noticed that some players are mistaking it ...

WALL·E and Ariel won't start their conversation in the “A Friendly Exchange” quest.

We are doing our best to improve the conversation skills of the game characters!

The homing beacon disappeared in Donald’s “Built to Destroy!” quest.

Our developers are looking into it.

The 4th sign disappears in Scrooge’s “Grand Re-opening” quest.

Our team is looking into this case.

In the “The Missing Prince” quest, the Memory doesn't spawn after placing Prince Eric’s statue.

We are aware of this happening for some users. We are on it!

In the “The Missing Prince” quest, the Statue Piece is unavailable.

Our team is working on a solution.

The last crystal cannot be found in Ursula’s “A Deal with Ursula” quest.

We recommend that you look for the last Crystal in the spot highlighted on the screenshot.   

The game doesn't register watering the sparkling water particles in Olaf’s “The Great Blizzard” quest.

Please note that you need to water them in a specific order: Pillar in the Frosted Heights Biome -> inside the cave, close to the exit -&...

At the second gate in the "With Great Power..." quest, I put the wrong seed in and now I have no way of correcting it.

We are sorry you ran into this challenge while playing. However, it is not a bug. We recommend that you dig and plant again.

In the "Foodception" quest, Mickey won't come to my House to cook.

We recommend that you "track" this quest so that Mickey follows you.

Ursula is not appearing after completing the Orb of Power quest and speaking to Merlin.

We recommend that you restart the game, and look for Ursula in the ponds or the sea using the Map.

I just placed Maui's House in the sea, but I can't reach Scrooge's sign to start building the House.

We recommend that you enter the Edit mode by going into the Furniture menu. Afterwards, you will be able to rotate Maui's House.

Maui's Memory never spawned or showed up after talking to him in Moana's "The Remembering" quest.

We recommend that you get Maui up to level 10 and then look for the Memory Piece around your House.

In the "The Curse" quest, Merlin and Ursula will not talk to each other to move the quest forward.

Ursula's House can get in the way of Merlin and Ursula in this quest. We recommend that you move Ursula's house via the Furniture menu to al...

In Ursula’s “The Ritual” quest, the enchanted flower disappeared after I placed it near the cave.

We recommend that you re-launch the game, move the plant to another biome, and then back to the intended location in order to progress.

My Quest issue is not on the list.

We are always keeping an eye on issues reported by the community in order to help inform future bug fixes. Don’t hesitate to keep an eye on ...

In the "Bibbidi-Bobbidi-Oops" Quest, Olaf's parasol does not appear on the beach.

We are investigating the issue with Olaf's parasol and are working on a solution for it.

In the "Forgotten Memories: Nurturing" Quest, the planted Night Thorn Seeds are not being counted towards completing the Quest task.

You may encounter two issues while completing this Quest:- You may run out of seeds by planting them in inapplicable places. But keep in min...

In the "Forgotten Memories: Nurturing" Quest, planting seeds in the wrong location blocks the Quest.

You can find new Night Thorn Seeds in specific locations—on the rock benches near the Waterfall and near the Pillar.

In WALL·E's "Matchmaking Magic" Quest, the game does not recognize the items placed on Dazzle Beach when decorating the romantic spot.

We have noticed that some players place the items in the incorrect location. Please make sure you have placed the items correctly. The corre...

In Merlin's "The Remembered" Quest, I am unable to focus magic on the bed.

It appears that the available space to interact with the bed may be smaller than intended.You can progress in the Quest by moving right up a...

In Elsa's "Breaking the Ice" Quest, I still encounter an issue in which the ice blocks are broken as requested, but I'm unable to progress.

We have reopened investigations into this issue as we noticed there are some players who are still encountering it. The team is aware of it ...

I am unable to find Memory Pieces for various Quests.

Currently, Memory Pieces spawn based on your Avatar's position—not the location where you're supposed to complete Quest tasks. If you are no...

In the "Your Sunday Best" Quest, WALL·E goes to the corner of the Glade of Trust and gets stuck.

This issue happens if Mirabel's Mini-Casita was placed in the bottom-left corner of the Sunlit Plateau and the path to it is mostly blocked ...

In the "The Remembered" Quest, I can't find the Forgotten after the game crashes.

Please search carefully! The Forgotten can be found either near the bookshelf or standing in the Dark Castle.

In the Green Potato Quest, some bottles do not spawn.

Please note that Emerald Bottles generally spawn on the Sunlit Plateau.

In the "Forgotten Memories: Friendship" Quest, the Rotten Carrot is stuck under the Pillar.

The Rotten Carrot spawns as intended.However, it seems that sometimes players cannot find the Rotten Carrot, which spawns behind Goofy's Hou...

I can't welcome Vanellope during the "Faith, Trust, and Pixel Dust" Quest.

The game team is investigating what is causing the issue preventing Vanellope from being welcomed.

In the "What's Left Behind" Quest, I can't talk to the Forgotten.

We are investigating the issue with the Forgotten and working on a solution.

I can't find the last Alien Toy in the "Collect 'Em All: Strangers from the Outside!" Quest.

We are aware that this issue with the last Alien Toy is happening for some players. We are on it!

There is no trash to clean up in the "A Lost Book" Quest.

We are checking the situation with the trash piles.

I broke the rock to lower the log, but the log doesn't fall and I can't cross the river in the "Eyes in the Dark" Quest.

Our developers are investigating this issue.

I can't find the last Ice Shard in the "Deal of the Day: The Chocolate Fountain" Quest.

We are aware of the issue you're facing in locating the last Ice Shard in the "Deal of the Day: The Chocolate Fountain" Quest. Rest assured,...

I can't get the key in the "A Prince in Disguise" Quest.

Kindly note that the statue needs to be broken with the Pickaxe in order to get the key. You cannot interact with the key while it's on the ...

I cannot examine the Notes from the board to pass "The Best Mystery Solver in Dreamlight Valley" Quest since they fell into a corner.

Our team is aware of this issue, and we are actively working on a solution to ensure that you can complete the Quest successfully.

I can't progress in the "These Legs Were Made for Walking" Quest because Ursula is not in the House.

We apologize for the inconvenience you're experiencing with this Quest due to Ursula's absence from the House.Our development team is aware ...

I can't get one of the Lion's Claws in the "Breaking Bones" Quest.

Our team is aware of this issue, and we are actively working on a solution to ensure that you can acquire the necessary Lion's Claw to progr...

The collected piece of the Heart of Dreamlight Valley is not saved in "The Heart of Dreamlight Valley" Quest.

Our team is aware of this issue, and we are actively working on a solution to ensure that the collected piece of the Heart of Dreamlight Val...

There is no clothing bag to pick up in the "Boss Up" Quest.

Our team is aware of this issue, and we are actively working on a solution to ensure that the clothing bag becomes available for you to pick...

I can't find one of the pages in the "Breaking the Code" Quest.

We're sorry to hear that you're having trouble finding one of the pages during the "Breaking the Code" Quest. Our team is aware of this issu...