I’m unable to collect the Sun Meteorites for Mother Gothel’s “Restoring the Sunstone” quest.

We are aware of the issue with collecting Sun Meteorites. We are investigating the situation.

I cannot take a picture of the Pillar of Power for Goofy’s “Photo Fervor” quest.

We are sorry you ran into this challenge while playing. We are investigating the situation.

WALL·E and Ariel won't start their conversation in the “A Friendly Exchange” quest.

We are doing our best to improve the conversation skills of the game characters!

The homing beacon disappeared in Donald’s “Built to Destroy!” quest.

Our developers are looking into it.

The 4th sign disappears in Scrooge’s “Grand Re-opening” quest.

Our team is looking into this case.

The Ice Heart disappeared in the “The Final Trial” quest.

The game team is investigating this matter.

In the “The Missing Prince” quest, the Memory doesn't spawn after placing Prince Eric’s statue.

We are aware of this happening for some users. We are on it!

In the “The Missing Prince” quest, the Statue Piece is unavailable.

Our team is working on a solution.

In the “Mickey's Memories” quest, there is no dig spot around the restaurant to dig up the recipe.

No worries! Our team is already looking into this situation.

The “A Restaurant Makeover” quest is stuck in a loop of "Enter the restaurant and see what's inside."

This case is being investigated by our developers.

Remy's recipe book doesn't spawn in the “Remy's Recipe Book” quest.

Our development team is working on this issue.

The last crystal cannot be found in Ursula’s “A Deal with Ursula” quest.

Don't worry; we are investigating this issue. Thank you for your patience!

The game doesn't register watering the sparkling water particles in Olaf’s “The Great Blizzard” quest.

We are investigating this matter. Please bear with us.

I can't give any blue furniture to Merlin in the “Customers Know Best” quest.

We are looking into this issue.

At the second gate in the "With Great Power..." quest, I put the wrong seed in and now I have no way of correcting it.

We are sorry you ran into this challenge while playing. However, it is not a bug. We recommend that you dig and plant again.

In the "Foodception" quest, Mickey won't come to my House to cook.

We recommend that you "track" this quest so that Mickey follows you.

Ursula is not appearing after completing the Orb of Power quest and speaking to Merlin.

We recommend that you restart the game, and look for Ursula in the ponds or the sea using the Map.

I just placed Maui's House in the sea, but I can't reach Scrooge's sign to start building the House.

We recommend that you enter the Edit mode by going into the Furniture menu. Afterwards, you will be able to rotate Maui's House.

Maui's Memory never spawned or showed up after talking to him in Moana's "The Remembering" quest.

We recommend that you get Maui up to level 10 and then look for the Memory Piece around your House.

In the "The Curse" quest, Merlin and Ursula will not talk to each other to move the quest forward.

Ursula's House can get in the way of Merlin and Ursula in this quest. We recommend that you move Ursula's house via the Furniture menu to al...

I cannot find the last clue in Scrooge’s “The Treasure Hunt” quest.

Don't worry; we are working on the solution.

The crafted flower pots are not recognized in Scrooge’s “Grand Re-opening” quest.

We are sorry you ran into this challenge while playing. We are investigating the situation.

In Ursula’s “The Ritual” quest, the enchanted flower disappeared after I placed it near the cave.

We recommend that you re-launch the game, move the plant to another biome, and then back to the intended location in order to progress.

In the "The Missing Prince" quest, the memory doesn't spawn after placing the Prince Eric Statue.

The team is looking into this.

My Quest issue is not on the list.

We are always keeping an eye on issues reported by the community in order to help inform future bug fixes. Don’t hesitate to keep an eye on ...