Purchase Error -- Local Save File Versus Online Save File

Players who have obtained items through means other than official channels (Star Path or Premium Shop) will not be able to purchase Premium ...

My Premium Shop items are not showing up.

We aim to fix this with the upcoming hotfix.

I have purchased Moonstones; how will they be added to my player account?

There are two ways in which Moonstones can be added to your player profile.  1. If you purchase Moonstones directly from your chosen ga...

What is the Premium Shop Menu?

The Premium Shop is a menu dedicated to selling items in exchange for Moonstones. These shop items will generally be cosmetic items, such as...

The item I wanted to purchase in the Premium Shop is no longer available. Will it come back?

The Premium Shop refreshes regularly. At all times, you can see the timer counting down to when the item will cycle out of the Premium Shop....

How often does the Premium Shop refresh?

The Premium Shop refreshes regularly. For now, the items refresh on a weekly basis. Be sure to check back often to see the latest releases! ...

Will I need to purchase items from the Premium Shop in order to complete Disney Dreamlight Valley?

No, items purchased in the Premium Shop are not included in storylines or quests and are not required to complete missions. Similarly, items...

Are items from the Premium Shop available elsewhere in-game, such as Scrooge McDuck's General Store?

No, all the items in the Premium Shop are exclusive to the Premium Shop. Similarly, you will not be able to buy items available in Scrooge M...

What happens to the items I purchased in the Premium Shop if I start a new game?

Like the items received when purchasing the Founder’s Pack, the items purchased in the Premium Shop are applied to your user account. If you...

Will the items I purchase from the Premium Shop be available in my inventory if I play on multiple platforms?

Yes, items purchased from the Premium Shop will be saved and shared between platforms, except on PlayStation consoles. Please read the ...

Where can I find the items I purchased in the Premium Shop?

The items you purchase will be added directly to the appropriate inventory tab (Furniture or Wardrobe). House styles can be applied by picki...

Will items in the Premium Shop ever go on sale?

In the future, there may be sales on items in the Premium Shop. Be sure to check the Premium Shop often to see the latest items and promotio...