Hi, how can we help you?
What are the benefits of the Golden Pass?
Golden Pass
What is the size of the game?
General
Do I need to be connected to the Internet to play?
What are the Daily Specials?
Shop
What are Events?
Events
Can I play with my friends who are using other platforms?
What is Early Access?
Can I provide feedback and bug reports?
Will the game offer free updates during the Early Access period?
More
What is a Founder's Pack?
What is included in each Founder's Pack and how much will they cost?
Do any of the Founder’s Pack items give me special abilities or functional benefits in-game?
Why should I pre-order today?
What platforms will pre-orders be available on?
I’m a Steam player, but I cannot pre-order the game, what should I do?
How can I find my Player ID?
How do I save my progress?
How do I level up in the game?
How do I earn game currencies?
Is Disney Speedstorm free-to-play?
What are Founders Packs?
How do I progress on the Season Tour?
How do I unlock Season Tour races?
How do I earn Medals?
How do I join a Multiplayer race?
For how long are the Golden Pass benefits active?
What happens if I purchase my pass mid-season?
Why don't I receive the Shards I actually need?
What are Leaderboard Events?
What can I win in an Event?
Need more help?
