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What is a Cloud Save Account?
Twitch Drops campaign
My Quest issue is not on the list.
Known Quest Issues
Cloud Save Issues
Known Issues
What are Twitch Drops?
Twitch Drops campaign
How will I receive my in-game rewards?
Twitch Drops campaign
I bought the game on one platform, but now I’d like to play on another too! What should I do?
General
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Xbox Game Pass
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I played Disney Dreamlight Valley through Xbox Game Pass and then later purchased the base game — why didn’t I receive 8,000 Moonstones?
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I’m an Xbox Game Pass subscriber. What do I receive when downloading Disney Dreamlight Valley?
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I am an Xbox Game Pass member, but I’d like to get access to the Deluxe or Ultimate Founder’s Pack Edition. What should I do?
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Known Quest Issues
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It's not registering that I have placed the knight and dragon in the correct position for “The Trial of Virtue” quest.
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Soil Patches to plant trees for "Protecting the Camp" quest are barely visible and are hard to find.
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For "A Gift in Crimson Quest" I have gathered 9/12 roses required from the garden in the realm, but the other 3 are not showing up.
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Known Issues
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After uncrafting items with the Uncrafting table, I cannot collect the resources as their amount is too big to claim.
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I just got the Ethereal Butterfly Wings and they aren't showing up in the glider menu. I cannot use them as a glider.
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I'm playing the Arcade Version and for some reason I can't change the narration to Spanish/Italian/French. The game shows a pop-up, notifying that it has to download the pack. No matter how many times I try - it never downloads.
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Expansion Pass
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What is included in Disney Dreamlight Valley: The Storybook Vale – Magical Edition, and when will it be available?
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I already own Disney Dreamlight Valley and the Disney Dreamlight Valley: A Rift in Time Expansion Pass. Which Disney Dreamlight Valley: The Storybook Vale Expansion Pass edition should I purchase?
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I own the Disney Dreamlight Valley: The Storybook Vale Expansion Pass. How can I start the Expansion Pass content?
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Apple Arcade
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When will Disney Dreamlight Valley be available on Apple Arcade?
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How is Disney Dreamlight Valley Arcade Edition different from buying Disney Dreamlight Valley on the Mac App Store or other platforms?
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I am trying to purchase the Apple Arcade version of the game and it is telling me that my device is not compatible.
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