General
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How will the additional content included with my purchase of the game be distributed?
The cosmetic content and in-game currency contained within the selected game edition will be granted to you in your in-game mailbox and play...
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Will Disney Dreamlight Valley remain available on Xbox Game Pass after the game leaves Early Access?
Yes. Disney Dreamlight Valley will still be available to download and play on Xbox Game Pass after leaving Early Access on December 5, 2023.
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I bought the game on one platform, but now I’d like to play on another too! What should I do?
Disney Dreamlight Valley supports cross-progression. In order to enjoy this feature, you need to purchase the game for each platform you’d l...
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Will there continue to be free content updates for Disney Dreamlight Valley after its full release?
Absolutely! We plan to continue building upon the core Disney Dreamlight Valley game experience for existing owners with free content update...
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What platforms is Disney Dreamlight Valley on?
Disney Dreamlight Valley is available on a wide range of supported platforms including PC, Mac, Nintendo Switch™, PlayStation®5 (PS5®), Play...
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How do I purchase Disney Dreamlight Valley after it leaves Early Access?
The game is available to purchase in two different editions -- Disney Dreamlight Valley and Disney Dreamlight Valley: Gold Edition. These ar...
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What is included in each launch edition of Disney Dreamlight Valley?
Purchasing Disney Dreamlight Valley will include the core game, alongside some bonus Moonstones (in-game currency). Disney Dreamlight Valley...
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The new upgrade to Moana's boat doesn't initially appear to do anything.
A new upgrade (60,000 Star Coins) was added to Moana's boat that unlocks a range of new fish to catch, including Fugu and Tilapia.
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Critters are not properly added to the collection.
Some players have reported issues with adding certain critters to their Collection panel. Despite feeding them food they love multiple times...
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How can I find my "Player ID"?
You can find your "Player ID" in the in-game Settings:Settings => General => Show User ID.
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I have reached Friendship Level 10 with a character, but I haven't received my reward.
Please note that upon reaching Friendship Level 10 with a character, you unlock the last Quest for that character. You should complete this ...
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Cross-save not supported on PlayStation
Unfortunately, due to platform restrictions, PlayStation doesn't support cross-save.While PlayStation users can participate in cross-play wi...
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Use your Dream Shards wisely!
We gave 40 Shards to all players when the game was launched. We do not recommend that players use these to unlock Realms/Biomes by convertin...
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I can't port my Avatar to Disney Dreamlight Valley on PlayStation.
PlayStation users cannot port their Avatar to Disney Dreamlight Valley. For more information please click here.
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What is Disney Dreamlight Valley?
Disney Dreamlight Valley is an upcoming free-to-play multiplatform life-simulation adventure game that puts YOU at the center of a journey t...
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What kind of game is Disney Dreamlight Valley?
Disney Dreamlight Valley aims to give Disney and Pixar fans of all ages the chance to embark on an exciting and magical adventure alongside ...
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How will Disney Dreamlight Valley adhere to Disney story lore?
The setting of Disney Dreamlight Valley is a special dream world unique to the player and inspired by beloved Disney and Pixar films and ser...
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Is Disney Dreamlight Valley an officially licensed Disney game?
Yes, Disney Dreamlight Valley is an officially licensed Disney game. It is the product of a true collaboration between Disney and Gameloft, ...
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How do I stay up to date about this game?
Sign up for our newsletter here and be sure to follow us on our social media channels for all the latest updates:InstagramXFacebookYouTubeDi...
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Will Disney Dreamlight Valley be available in my language?
Disney Dreamlight Valley will be available in English, French, Italian, German, Spanish, Japanese and Simplified Chinese.
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What is the age rating for this game?
Disney Dreamlight Valley is rated E for Everyone by the ESRB.
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Where can I give feedback on the game?
We currently don’t have a dedicated channel for suggestions and feedback, but make sure to follow our official Disney Dreamlight Valley soci...
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What inspired your team while making the game?
Disney Dreamlight Valley is a collaborative game from the minds of Disney, Pixar and Gameloft. Gameloft previously worked with Disney and Pi...
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What characters can I expect to meet in Disney Dreamlight Valley?
Disney Dreamlight Valley will launch with tons of fun Disney and Pixar characters, with frequent post-launch updates adding new faces to the...
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How can I reset my profile?
In order to reset your game, you need to go to Settings in the title screen; then go to General and select "Reset Profile."Kindly note that ...
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Cross-save not supported on PlayStation
Unfortunately, due to platform restrictions, PlayStation doesn't support cross-save.While PlayStation users can participate in cross-play wi...