Will the cosmetic items included in Moonstone packs change with future updates?

Yes. Original Valley-inspired cosmetic items included in Moonstone packs will be available for a limited time only. Different cosmetic items...

Will Star Path rewards be available for purchase in the Premium Shop at a later date?

We've heard your feedback, and beginning with the Laugh Floor Update, we will begin offering select Star Path rewards from past updates in t...

How to find Microsoft Store order ID?

In order to find Microsoft Store order ID please follow these steps (for Firefox and Microsoft Edge):Sign in at https://account.microso...

What other ways are there to spend real money in Disney Dreamlight Valley?

We intend for in-game monetization in Disney Dreamlight Valley to continue to be optional, offering new ways to customize and experience the...

Will there be any paywalls, micro-transactions, real-time timers or energy systems that I can spend real money on to accelerate?

Disney Dreamlight Valley will not monetize any core gameplay mechanics. There are no paywalls and no "pay-to-win" mechanics. Cosmetic items ...

Will other Disney and Pixar characters eventually be sold separately?

During the Early Access period, we have released a number of expansive updates, adding new characters and story content for no additional co...

Will the content that I buy be transferable or available across PlayStation®4 and PlayStation®5 consoles?

Yes, PS4™ users can play on a PS5® and progress with the same account. All content received as part of a Founder’s Pack Edition will be shar...

I have purchased Moonstones. How will they be added to my player account?

Once the purchase is confirmed, go to your mailbox and claim your Moonstones. Once claimed, they will be added to your player account. 

I would like to get a refund. What should I do?

You would have to directly contact the platform on which you made the purchase: Epic Games Store, Nintendo, Xbox, PlayStation, Steam.

What is the Starlight House Bundle?

Starlight House Bundle is arriving as Premium Content alongside this Update. While similarly priced, this bundle is NOT considered a dream b...