How to find Microsoft Store order ID?

In order to find Microsoft Store order ID please follow these steps (for Firefox and Microsoft Edge):Sign in at https://account.microso...

Is Disney Dreamlight Valley free-to-play?

During the Early Access period, fans who purchase the Founder’s Pack or have an Xbox Game Pass subscription will be the first to explore Dre...

I read something about Founder’s Packs. What are they and what function do they serve?

Prior to the official release, we’ll be selling special Founder’s Packs for the game, filled with exclusive goodies such as in-game currency...

What will be in each Founder’s Pack and how much will they cost?

We currently haven’t announced those specifics yet, but stay tuned to our social media and community channels to learn more once we do.

What is the in-game store menu that will be added later on during the Early Access period?

The in-game store menu is a menu dedicated to selling items in exchange for Moonstones. These store items will generally be cosmetic items s...

What other ways are there to spend real money in Disney Dreamlight Valley?

Microtransactions will be limited and will focus on cosmetic items. Core gameplay mechanics will not be monetized, and the base game will no...

Are there any plans to sell more than the Founder’s Pack Edition during Early Access?

During Early Access, players will only be able to purchase Moonstones, but this will not be available until later in the Early Access period...

Will there be any paywalls, micro-transactions, real-time timers or energy systems that I can spend real money on to accelerate?

Disney Dreamlight Valley will not monetize any core gameplay mechanics. There are no paywalls and no “pay-to-win” mechanics. For example, yo...

Will other Disney and Pixar characters eventually be sold separately?

During the Early Access period, several updates will be released, adding new characters and story content for free. When the game is out of ...

Will the content that I buy be transferable or available across PlayStation 4 and PlayStation 5 consoles?

Yes, PS4 users can play on a PS5 and progress with the same account. All content received as part of a Founder’s Pack Edition will be shared...

I have purchased Moonstones. How will they be added to my player account?

Once the purchase is confirmed, go to your mailbox and claim your Moonstones. Once claimed, they will be added to your player account. 

I would like to get a refund. What should I do?

You would have to directly contact the platform on which you made the purchase: Epic Games Store, Nintendo, Xbox, PlayStation, Steam.