Known Issues
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I can't open my game on Epic and get install errors IS-MF01-225-225 or IS-BV03.
We are sorry for this inconvenience! Please contact Epic Support to get the issue fixed.
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I get "The game on Windows can't be opened because of the virus file or potentially unwanted software" message!
We are sorry for this inconvenience! Our developers are currently looking into this issue.
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Founder's Pack items not delivered.
Please contact Customer Care in case you purchased the Founder's Pack but didn't receive its content.
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"Connecting to the servers" pop-up on loading
We know that some of our players are experiencing connectivity issues. Our team is aware of the situation.We'll do our best to resolve this ...
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I am getting such an error: "Something went wrong! Contact us with the following code: 2-4"
We are investigating the issue, meanwhile, as a workaround try to unequip all crew and select default kart parts and suits. It should solve ...
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